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Mondays - Fridays 9:00AM - 4:00PM

Direct Sales Agent

SECTOR: Telecoms
LOCATION Lagos & Abuja
Functional Line Manager: Manager, Channel Management
EDUCATIONAL QUALIFICATION: First degree in any field of study
RELEVANT EXPERIENCE: 1-2 years relevant Experience

Job Requirements

  • Good interpersonal skills.
  • Achieve customer acquisition, revenue, ARPU (Average Revenue Per User) and retention target
  • Acquisition of subscribers from corporate, public, SME organizations and HNIs within allocated sector/regions
  • Promote the Client’s customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach and gaining market share from the competition
  • Build a rich pipeline of customers (Corporate, Public, SME and HNIs and ensure month-on-month growth of customer acquisitions, revenue & retention
  • Ensure resolution of all customer complaints and manage monthly churn at 2%
  • Ensure prompt weekly report of performance market intelligence.

Key Result Areas (KPIs - Outcomes)

  • Quality customer acquisition

40% ARPU (Average Revenue Per User) customer acquisitions based on agreed targets

  • Incremental revenue generation

MoM Revenue growth based on agreed targets

  • Customer retention

2% Churn

Educational Qualifications, Functional Skills & Knowledge

  • First degree in any field of study
  • Results Driven
  • Self-starter
  • Innovative Selling skills
  • Customer centric
  • Good communicator, must possess ability to communicate with all cadres within his channel portfolio

Relevant Experience (Type & Minimum years of Experience)

  • 1 year Post- NYSC experience
  • 1 -2 years relevant experience