1Select from our list of services.
2Reach our client representative.
3FREE and prompt response

If you still have problems, please let us know, by sending an email to info@phillipsoutsourcing.net . Thank you!


Mondays - Fridays 9:00AM - 4:00PM

Storage, Backup & DR

Roles and Responsibility

  • Operate the storage infrastructure including provisioning of LUNs and Volumes to servers and virtualized infrastructure etc
  • Monitoring and maintenance the Storage Area Network including the fabric from host connectivity to the storage system 
  • Track storage system utilization
  • Installation, setup and maintenance of backup environment, backup software and support backup and restore operations
  • Support with monitoring and reporting of system health/ performance of all nodes of the SAN fabric 
  • Monitor storage performance / quality and implements performance tuning to resolve performance issues
  • Create and maintain documentation as it pertains to the storage infrastructure procedures and configuration 
  • Report on necessary recommendations for additional storage resources or hardware and any improvements that increases performance and reliability
  • Work as part of a team and provide 24x7 monitoring and support with on-call rotation
  • Perform tape stock management.
  • Perform healthy check and log collection for the procedure
  • Responsible for the investigation and fix any backup issues. 
  • Clean up the storage media containing customer’s data before disposing or reuse of the storage media.
  • Reponses the service request or incident ticket in time and escalate to next level with in SLA


Bachelor's degree or above in Computer Science, Information Technology or related disciplines


Minimum of 1 years’ experience in storage solutions 

Knowledge & Skills

  • Knowledge & Skills
  • Knowledge of storage technology such as RAID, LUN, Fiber Channel, NAS, SAN, iSCSI, multipath etc.
  • Knowledge with Fiber Channel switches and routers
  • Knowledge with backup, network and Virtualization Technology
  • Working knowledge in Windows/Linux/Unix system admin
  • Ability to document, and effectively implement projects and systems
  • Good interpersonal and communication skills 
  • Good team player with a can-do attitude 
  • Fluency in English and the local language (written and verbal) 
  • skills in Microsoft Office, Excel, MSWord and Power Point